Where there is a need to refund fees due to cancellation by the applicant:
- Refunds for the fees paid for the current season will be calculated as per the percentages nominated in Table 1.
- A written request for a refund must be received with the applicable stickers. The date of any applicable refund will be based on the date these are received by the Rottnest Island Authority.
- Refunds will only be approved with the return of all current vessel’s licensee, authorised user or annual admission adhesive stickers for the season. In some circumstances, a signed statutory declaration may be required if the adhesive sticker has been destroyed.
- Refunds will be processed to the credit card initially used to make payment, or by cheque upon request. Under no circumstances will cash be issued.
Table 1: Percentage of refund applicable for specific purposes based the date cancellation request and return of stickers, and on extent of the elapsed time period as below:
|Fee Type||Within 7 Days of Payment||Between 1 September to 31 December||Between 1 January to 31 March||Between 1 April to 31 August|
|Mooring site licensee||100%||50%||25%||10%|
|Domestic Commercial Vessel||100%||0||0||0|
In relation to an annual admission fee payment, RIA will credit individual admission fees paid within the previous 14 days towards the annual admission fee. Where such a credit payment is greater than the calculated admission fee, no refund or credit will be made or given.