Refunds

Where there is a need to refund fees due to cancellation by the applicant:

  • Refunds for the fees paid for the current season will be calculated as per the percentages nominated in table 1 below.
  • A written request for a refund must be received with the applicable stickers. The date of any applicable refund will be based on the date these are received by the Rottnest Island Authority.
  • Refunds will only be approved with the return of all current vessel’s licensee, authorised user or annual admission adhesive stickers for the season. In some circumstances, a signed statutory declaration may be required if the adhesive sticker has been destroyed.
  • Refunds will be processed to the credit card initially used to make payment, or by cheque upon request. Under no circumstances will cash be issued.

Table 1: Percentage of refund applicable for specific purposes based the date cancellation request and return of stickers, and on extent of the elapsed time period as below:

Fee Type  Within 7 Days of Payment 1 September to 31 December 1 January to 31 March 1 April to 31 August
mooring site licensee 100% 50% 25% 10%
authorised user 100% 50% 25% 0%
annual admission 50% 25% 0% 0%
DCV permit 100% 0 0 0

For new applications received and processed after 1st April, calculations of pro-rata payment shall be the percentage as nominated in Table 2 for the amount of fees for the current season.

Table 2:

Fee Type Fee applied from 1 September to 31 March Fees applied from 1 April to 31 August
Mooring Site Licensee 100% 50%
Authorised User 100% 50%
Annual Admission 100%
50%
DCV* 100% 50%