Refunds

Where there is a need to refund fees due to cancellation by the applicant:

  • Refunds for the fees paid for the current season will be calculated as per the percentages nominated in Table 1.
  • A written request for a refund must be received with the applicable stickers. The date of any applicable refund will be based on the date these are received by the Rottnest Island Authority.
  • Refunds will only be approved with the return of all current vessel’s licensee, authorised user or annual admission adhesive stickers for the season. In some circumstances, a signed statutory declaration may be required if the adhesive sticker has been destroyed.
  • Refunds will be processed to the credit card initially used to make payment, or by cheque upon request. Under no circumstances will cash be issued.

Table 1: Percentage of refund applicable for specific purposes based the date cancellation request and return of stickers, and on extent of the elapsed time period as below:

Fee Type  Within 7 Days of Payment Between 1 September to 31 December Between 1 January to 31 March Between 1 April to 31 August
Mooring site licensee 100% 50% 25% 10%
Authorised user 100% 50% 25% 0%
Annual admission 50% 25% 0% 0%
Domestic Commercial Vessel 100% 0 0 0

In relation to an annual admission fee payment, RIA will credit individual admission fees paid within the previous 14 days towards the annual admission fee. Where such a credit payment is greater than the calculated admission fee, no refund or credit will be made or given.